Report reveals companies across Europe regularly charge more than double the going rate for repairs, while Avis, Budget and Hertz admit they often do not carry out repairs that customers pay for
Car hire customers are being regularly overcharged for repairs, according to an investigation that found that one customer had been billed over £1,000 for a small chip on the windscreen that could have been repaired for just £35.
The investigation, by the consumer rights group Which?, found that customers are regularly charged for damage they believe they didn’t cause, and that the cost of repairs is at times greatly inflated. Sometimes the repairs may not even take place.
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Source: Gaurdian
