Japanese department stores are places of wonder, where staff greet customers with low bows and the basements are temples to elaborately packaged delights When Japan’s big department stores open their doors each morning, managers step outside and offer a synchronised bow to customers, many of whom will have started queueing well before opening time. Most…

To celebrate four decades of the Good Hotel Guide, editor Adam Raphael chooses his favourite places to stay – mixing affordable character and a spot of ‘pamper yourself’ luxury Forty years ago, an article in the Observer by literary agent Hilary Rubinstein gave birth to The Good Hotel Guide. Readers responded with such enthusiasm to…

Winter sports breaks can be seriously expensive during February half-term and the Easter holidays but there are bargains if you know where to look Action Outdoors is the UK partner of UCPA, a French non-profit group that works to make outdoor sports holidays affordable. Its all-inclusive ski trips offer some of the best value going,…